EventFlow
The Challenge
A growing events management company was struggling with their manual booking process. Staff spent hours each week on phone calls and email chains to coordinate venue bookings, catering, and equipment hire. Double-bookings were common, and clients frequently complained about slow response times.
The Solution
We built EventFlow, a comprehensive event management platform that automates the entire booking workflow. The system features real-time availability checking, instant quote generation, and a client portal where customers can browse options, request bookings, and track their event status. Staff now manage everything from a centralised dashboard with automated notifications and calendar sync.
The Outcome
Booking processing time reduced by 75%. The company now handles 3x more events with the same team size. Client satisfaction scores improved from 3.2 to 4.7 out of 5, and double-bookings have been completely eliminated.